REFUND POLICY

REFUND POLICY

Last updated June 29th, 2020.

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be requested within 7 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To ask for a refund for a subscription, mail your request to the following address: support@keyrox.net

Title should be: REQUEST REFUND – CLIENT (youremail)

BEFORE REQUESTING REFUNDS

• Read the features and documentation.
• Use the trial version before buying a subscription.
• Contact us via the Support email for help.

you can request a refund only in the following conditions:

Due to the fact that we offer a 30 days full features trial period, it is enough time to decide whether the system is suitable to you or not; therefre, refund can only be requested for the following reasons:

• Support is not provided

EXCEPTIONS  

For other exceptions, please contact us to arrange a refund.

QUESTIONS

If you have any questions concerning our return policy, please contact us at: support@keyrox.net